Hi Dean,
Thank you very much for your order and for taking the time to leave a review. We’re truly sorry to hear that something seems to be wrong with your received binder. Unfortunately, we haven’t heard from you directly yet, so we haven’t had the chance to help you earlier.
We’ve now reached out to you privately by email so we can look into this together and find a solution. Please know that you can always reach out, we’re always ready to make things right, and we hope to speak with you soon.