Thank you for your review and for your kind words about the overall quality and appearance of the binder.
We are sorry to hear that you are not completely satisfied with the outer pockets. It is unfortunate that we did not hear from you before the review, as we are always happy to investigate a possible product issue and help find an appropriate solution if needed.
We have now contacted you privately so we can better understand what is happening. If something is not as it should be, we will gladly assist you.