Hi Thomas,
Thanks for your order, and also for taking the time to leave a review.
I saw that you mentioned the binder was much bigger than expected and didn’t fit in your backpack. We genuinely sorry to hear that. We always try to present our products as clearly as possible, with detailed product dimensions and representative detailed photos on the product page.
That said, I really wish we had heard from you before the review, as we’re always happy to help. If you’d like to return the product, that’s no problem at all. We can issue a refund once it arrives back to us.
Alternatively, you might want to take a look at our 112-pocket Toploader Binder, which is significantly more compact and much easier to carry around, perfect for events or transport in any size backpack.
If you’re open to discussing this further, I’d love to help. We care a lot about customer satisfaction and want to make sure your experience ends on a positive note. We’ve just sent you a private email and hope to speak with you there.