Thank you for your order and your support, we truly appreciate it.
We’re very sorry to hear that you had a disappointing experience. That is absolutely not what we aim to deliver, and we fully understand your frustration.
This seems more like an isolated incident rather than a reflection of our overall quality.
We are also sad to see this review without first being given the opportunity to help. Our support team is always here to assist.
We’ve reached out to you via email to help and hope to get in touch soon.