Thank you for your order and review, Alexander.
We're sorry to hear you're not completely satisfied. We would like to better understand where and how the scratches occurred, as this product is primarily designed as a display piece for showcasing a graded card rather than for frequent transport or travel.
When displayed on a shelf, desk, or in a cabinet, scratches would not normally be expected. The appearance of scratches can depend on how the case is used and what it comes into contact with.
We've sent you a private message to learn more about your experience and hopefully assist you further.