Thank you for sharing your honest feedback. I'm truly sorry to hear that you weren’t completely satisfied with your binder. Our goal is always to provide products that meet and exceed expectations, and it’s disappointing to learn that we didn’t hit the mark for you.
If there’s anything we can do to assist, including arranging a return, we’d be happy to help. I’ve sent you a private message via email so we can discuss this further and find a way to ensure your satisfaction. Please know that we’re here to make things right and hope to leave you with a positive impression of our brand.