Pre-order information

Pre-Order Information

Important Note: There is currently no active pre-order period.

For updates on product restocking timelines, please check our Restock Information Page.

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Sign up for our newsletter to gain early access to out-of-stock products as soon as pre-order periods go live. Subscribers will receive exclusive updates and discounts during these pre-order windows, so don’t miss out.

Pre-Order Overview

We at Gemloader would like to extend a huge thank you to all of our loyal customers, early birds, and community members for your patience and support. During pre-order periods, we offer exclusive discounts as a thank-you for waiting. Please note that prices will increase to their regular retail price once the pre-order period ends.

How Does Pre-Ordering Work?

  1. Estimated Shipping Date:

    • We ship your order as soon as all products in the order are ready for dispatch.
    • The estimated shipping date will be clearly mentioned on the product page and on this information page.
    • While we strive to meet this date, unforeseen circumstances can cause slight delays. If any changes occur, we’ll keep you updated here and via the product page.

  2. Tracking Information:

    • You will receive a tracking code as soon as your order is prepared for shipment.

  3. Full Shipment Policy:

    • If your order contains multiple items, everything will be shipped together. This means the entire order will wait until the pre-order product is ready.

  4. Cancellations:

    • You can cancel your pre-order anytime before the order has been shipped. Once shipped, orders can only be canceled if the package is returned to us unopened. Return shipping costs will not be reimbursed.

  5. Delivery Time:

    • Shipments from our headquarters in the Netherlands (Europe) may take longer for international orders. The estimated delivery time will be displayed during checkout.

Why Pre-Order?

Our products are in high demand, and stock can sell out quickly. Pre-ordering guarantees that you will secure your Gemloader products at a discounted price before they return to regular retail pricing.

Important Reminder: Once the pre-order window closes, it is not possible to claim this discount retroactively.

Have Questions?

If you have any questions about the pre-order process, please don’t hesitate to reach out to us via our contact form. Our team is always here to help.

Sign up for our newsletter to stay informed and gain early access to pre-orders before anyone else.

With best regards,

Team Gemloader